This Privacy Policy describes how PDF Scan & Convert Pro ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application PDF Scan & Convert Pro (the "App") and visit our website at pdfscanconvert.site (the "Site").
By using the App or Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our App.
Information You Provide
- Contact information (email address) when you contact us for support
- Messages and communications you send us
- In-app purchase information processed through Apple's App Store
Information Collected Automatically
- Device information (device type, operating system version, unique device identifiers)
- App usage data (features used, session duration, crash reports)
- Log data (IP address, browser type, pages visited, time and date)
- Analytics data collected via Google Analytics
Camera and Document Data
The App requires access to your device's camera to scan documents. All scanned documents are processed and stored locally on your device. We do not upload, transmit, or store your scanned documents on our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App and Site
- Process transactions and send related information, including purchase confirmations
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage trends and activities in connection with the App
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as analytics and customer support.
- Apple App Store: Subscription and payment processing is handled exclusively by Apple. We do not have access to your full payment details.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
4. Third-Party Services
We use the following third-party services that may collect information:
- Google Analytics: For website and app usage analytics. Google's privacy policy is available at policies.google.com/privacy.
- Apple App Store: For app distribution and in-app purchases. Apple's privacy policy is available at apple.com/privacy.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Documents you scan using the App are stored locally on your device and are never transmitted to our servers. You may delete them at any time from within the App or by uninstalling the App.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children's Privacy
The App is rated 4+ on the Apple App Store. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete such information.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to object to or restrict processing of your information
- The right to data portability
To exercise these rights, please contact us at support@pdfscanconvert.site.
9. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). We do not sell personal information. You may request to know what personal information we collect about you, request deletion, and opt out of any future sale. To exercise your rights, contact us at support@pdfscanconvert.site.
10. European Users (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). The legal bases for processing your data include your consent, our legitimate interests, and compliance with legal obligations. You have the right to lodge a complaint with your local supervisory authority.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the App after any changes constitutes your acceptance of the new Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@pdfscanconvert.site
Website: pdfscanconvert.site